TERMS AND CONDITIONS

Introduction and Modification

The owner and operator of this website is Eon Foods Ltd., with Country Natural as one of its concerns. Access to and use of this Website, along with the products and services available through this Website, are subject to the following terms, conditions, and notices. By using these Services, you agree to all of the Terms of Service. To stay informed of any modifications we may make to the Terms of Service, you should frequently check this page.

We reserve the right to discontinue or modify the Services at any time without prior notice. We will not be liable if this website is unavailable at any moment or for any duration for any reason. We also reserve the right to restrict access to specific pages or the entire website.

This website may contain links to websites not operated by Country Natural or Eon Foods Ltd. We have no control over these linked websites and disclaim all liability for any loss or damage you may incur from using them.

Prohibitions

You must not misuse this Website. Prohibited activities include committing or encouraging criminal offenses, transmitting or distributing viruses, worms, logic bombs, or other malicious or harmful material, hacking, corrupting data, causing annoyance to other users, infringing on the proprietary rights of others, sending unsolicited advertising or promotional material (spam), or attempting to affect the performance or functionality of any computer facilities accessed through this Website. Violating this provision constitutes a criminal offense, and Country Natural and Eon Foods Ltd will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of this Website or your downloading of any material posted on it or any website linked to it.

Delivery Timeline

  • a) Country Natural currently delivers within a 48-hour timeframe. If a user specifies a convenient time, we will attempt to deliver the products during that time.
  • b) All deliveries are made between 9:00 a.m. and 7:00 p.m. (Bangladesh time) to minimize customer inconvenience.

Intellectual Property, Software, and Content

The intellectual property rights in all software and content (including photographic images) made available on or through this Website remain the property of Eon Foods Ltd or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Eon Foods Ltd and its licensors. You may store, print, and display the content provided solely for your personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or appearing on this Website, nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and are subject to any delays resulting from postal delays or force majeure, for which we are not responsible.

To contract with www.countrynaturalbd.com, you must be over 18 years of age. Country Natural reserves the right to refuse any request made by you. If your order is accepted, we will inform you by email/SMS and confirm the identity of the party with whom you have contracted. This will usually be Eon Foods Ltd or, in some cases, a third party. Where a contract is made with a third party, Eon Foods Ltd is not acting as either agent or principal, and the contract is made between you and the third party and will be subject to the terms of sale they provide. When placing an order, you undertake that all details you provide are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that sufficient funds are available to cover the cost of the goods. The cost of products and services may fluctuate. All prices advertised are subject to such changes.

a) Pricing and Availability

While we try to ensure that all details, descriptions, and prices appearing on this Website are accurate, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled. If you cancel and have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost.’

b) Payment

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure sufficient funds to complete the transaction. Your card will be debited upon authorization. The monies received upon debiting your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have received a confirmation email, the deposit will be applied as consideration for the value of goods you have purchased, as listed in the confirmation email.

Charges

Membership on the website is free for users. Country Natural does not charge any fee for browsing and buying on the website. However, we reserve the right to change our fee policy from time to time. In particular, we may introduce new services and modify some or all existing services offered on the website. In such an event, we reserve the right to introduce fees for new services or amend/introduce fees for existing services. Changes to the fee policy will be posted on the website and will automatically become effective immediately after posting.

Copyright

The material (including content, software, or services) on the Country Natural website is the property of Eon Foods Ltd, its subsidiaries, affiliates, and/or third-party licensors. No material on this site may be copied, reproduced, republished, installed, posted, transmitted, stored, or distributed without written permission from Eon Foods Ltd.

You may not use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the website. We reserve the right to bar any such activity.

Cookies

This site uses cookies, which means you must have cookies enabled on your computer for all functionality on this site to work properly. A cookie is a small data file written to your hard drive when you visit certain websites. Cookie files contain certain information, such as a random user ID number that the site assigns to a visitor to track the pages visited. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies, by themselves, cannot be used to identify any user.

Promotional Activity

To promote its services, Country Natural uses various advertisements and commercials, which are truthful and not deceptive or unfair to the best of our knowledge and belief. Every user is obliged to review the relevant information contained on the Website before using the service, and it will be assumed that each user is aware of all the information provided on the Website. Images of products on the Website are for reference only, and the actual product may vary from the corresponding image exhibited. The Website disclaims any liabilities arising from any discrepancies to this end to the fullest extent permitted by law.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated otherwise, and to the fullest extent permitted by law, Country Natural and Eon Foods Ltd, along with their suppliers, content providers, and advertisers, hereby expressly exclude all conditions, warranties, and other terms that might otherwise be implied by statute, common law, or equity. They shall not be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance, or failures of this Website or the Linked Sites and any materials posted on them, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Eon Foods Ltd’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. However, you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

The Contract

a) Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an email and/or SMS to your mobile phone number confirming receipt of your order and/or containing the details of your order (the “Order Confirmation Email and/or SMS”). The Order Confirmation Email and/or SMS acknowledges that